Coaching Terms & Conditions

Effective Date: January 1st, 2025

These Coaching Terms & Conditions ("Agreement") set forth the terms under which Niche Trends LLC d/b/a Contractor HQ (“Contractor HQ,” “we,” “our,” or “us”) provides individual and group coaching services ("Coaching Services") to you ("Client," "you," or "your"). By purchasing or participating in any coaching program or session, you agree to be bound by the terms outlined below.

1. Nature of Coaching Services

Contractor HQ offers educational and strategic coaching services designed to support Clients in launching, operating, and growing a service-based business. Coaching is not therapy, legal advice, or financial counseling, and should not be considered a substitute for professional advice in those areas.

2. Client Responsibilities

Clients are expected to:
- Arrive on time for scheduled sessions
- Come prepared with relevant questions or updates
- Actively participate and complete any agreed-upon assignments
- Maintain respect and professionalism throughout the coaching relationship

3. Scheduling and Cancellations

Coaching sessions must be scheduled in advance and confirmed in writing. Cancellations or reschedules require at least 24 hours’ notice. Sessions canceled with less than 24 hours’ notice may be forfeited without refund at our discretion.

4. Confidentiality

All information shared during coaching sessions is treated as confidential and will not be disclosed to third parties without your consent, unless required by law. This includes proprietary business plans, financial details, or personal information.

5. Payment and Refund Policy

All coaching services must be paid in advance. We do not offer refunds once services have been rendered or a session has commenced.

**All sales are final.** Packages, sessions, and coaching products are non-transferable and non-refundable unless otherwise specified in writing.

6. No Guarantees or Promises

Client understands that coaching is a collaborative process that requires commitment and effort. Contractor HQ does not guarantee specific results or business outcomes. Testimonials and success stories shared are individual experiences and not guarantees of future performance.

7. Intellectual Property

All materials provided during or in connection with coaching sessions—including worksheets, templates, frameworks, and recorded content—are the intellectual property of Contractor HQ and are for personal use only. Redistribution, duplication, or commercial use is strictly prohibited without written permission.

8. Termination of Services

We reserve the right to terminate coaching services at any time if a Client violates these terms or behaves inappropriately. If services are terminated by Contractor HQ for cause, no refund will be issued.

9. Dispute Resolution

Any disputes arising from coaching services shall be resolved through good faith discussions. If unresolved, disputes shall be subject to mediation in the State of Illinois. If mediation fails, the matter shall be resolved by a court of competent jurisdiction in Richland County, Illinois.

10. Modification of Terms

Contractor HQ reserves the right to modify these terms at any time. Updated terms will be posted on our website and your continued use of coaching services after such changes constitutes your acceptance of the new terms.

11. Contact Information

For any questions or issues related to these Coaching Terms:

Niche Trends LLC d/b/a Contractor HQ
Attn: Coaching Support
1712 S Whittle Avenue
Olney, IL 62450
Email: [email protected]