Privacy Policy

Effective Date: January 1st, 2025

This Privacy Policy describes how Niche Trends LLC d/b/a Contractor HQ (“Contractor HQ,” “we,” “our,” or “us”) collects, uses, and shares information about you through our website located at https://www.contractorhq.com (the “Site”) and any related services, products, or offerings (collectively, the “Services”).

By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information, including:
- Personal Identifiable Information (PII): Name, email address, mailing address, phone number, payment details, and account credentials.
- Automatically Collected Information: IP address, browser type, operating system, referral URLs, device identifiers, and browsing behavior via cookies and similar technologies.
- User-Generated Content: Comments, messages, support inquiries, forum posts, and any other content you voluntarily submit.
- Transactional Information: Details of purchases and downloads from our platform.

2. How We Use Your Information

We use your information to:
- Provide, operate, and improve our Site and Services
- Process transactions and manage your account
- Send administrative communications and respond to inquiries
- Send promotional messages and newsletters (you may opt out at any time)
- Analyze usage patterns and improve content and marketing
- Comply with legal obligations and enforce our Terms of Service

3. Sharing of Information

We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors assisting in operations (e.g., payment processors, email marketing platforms)
- Legal Obligations: When required to comply with law, legal process, or governmental requests
- Business Transfers: In connection with a merger, sale, or reorganization of our business assets
- Community Interactions: Public forums or course discussions may show your name, profile image, or submitted comments

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:
- Recognize your browser and preferences
- Track usage for analytics and marketing purposes
- Improve site functionality and performance

You may disable cookies via your browser settings, but this may affect site functionality.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.
You may request deletion of your account or personal data by contacting us at [email protected].

6. Data Security

We use reasonable technical and organizational safeguards to protect your personal data against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have rights under privacy laws including:
- Accessing or correcting your personal information
- Requesting deletion or restricting processing
- Opting out of marketing emails

To exercise your rights, please contact us at [email protected].

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our Site or Services constitutes your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Niche Trends LLC d/b/a Contractor HQ
Attn: Privacy Team
1712 S Whittle Avenue
Olney, IL 62450
Email: [email protected]